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941.743.1200
18500 Murdock Circle
Port Charlotte, FL 33948

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Utilities Department

APWA Accreditation

Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community.

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.

Regular customer service phone hours: 8:30 a.m. to 4:30 p.m. MondayFriday (except holidays).

Utilities customer payment center is open at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m. to 4 p.m. (except holidays).

View the draft Design Compliance Standards and Cross-Connection Control and Backflow Prevention Manual.

Department News

Utilities Department Customer Service Phones

Utilities Department Customer Service Phones

Oct. 28, 2025 12:44 pm

The Charlotte County Utilities Department customer service phone line, 941-764-4300, is experiencing a technical issue that may result in calls being dropped.

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Sign Up for MSBU/TU Information News Image

Sign Up for MSBU/TU Information

Oct. 22, 2025 9:18 am

Property owners in Municipal Service Benefit Units and Municipal Service Taxing Units can sign up for informational emails about their units.

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Adjusted Hours for Utilities Department Customer Support Oct. 22

Adjusted Hours for Utilities Department Customer Support Oct. 22

Oct. 21, 2025 11:41 am

Utilities Department customer support will be unavailable from 10:45 a.m. to 1:30 p.m. on Wednesday, Oct. 22. 

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