Utilities Department

Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community.

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.

Regular customer service phone hours: 8:30 a.m. to 4:30 p.m. Monday–Friday (except holidays).

Utilities customer payment center is open at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m. to 4 p.m. (except holidays).

Draft Compliance Cross-Connection Control Backflow Manual

Resources

Utility Map Book

Utilities Strategic Plan

Publications

Utilities Annual Report 2024

Potable Water Master Plan

Reclaim Master Plan

2024 Sewer Master Plan

Department Staff

Interim Utilities Director - Claire Jubb

Claire Jubb Interim Utilities Director

Engineering Services Manager - Bruce Bullert

Bruce Bullert Engineering Services Manager

Ken Stecher Operations Manager

Operations Supervisor - Denise Caruthers

Denise Caruthers Operations Supervisor

Jeremy Frost Operations Manager

Public Relations Manager - Stuart Gooden

Stuart Gooden Public Relations Manager

Kimberly Kelley Asset Manager

Department News

Utilities Rates and Fees Public Hearing Jan. 13

Jan. 7, 2026 9:44 am

The community is reminded of a public hearing at 10 a.m. on Tuesday, Jan. 13, 2026 to consider a rate increase for Utilities Department ratepayers.

Boil Water Notice: Entire Burnt Store and Tuckers Point Service Areas Starting 9 a.m. on Jan. 7

Jan. 6, 2026 6:59 pm

A precautionary boil water notice has been declared starting at 9 a.m. on Wednesday, Jan. 7 for the entire Burnt Store and Tuckers Point service areas.