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941.743.1200
18500 Murdock Circle
Port Charlotte, FL 33948

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Requesting Materials

Place a Hold

If you'd like to join the waiting list for a title that's checked out, you can place a hold on it. You can also request that an available item be pulled from the shelf for you to pick up.

  1. Visit our Library Catalog.
  2. Type the title, author, or other information in the search field and click Search.
  3. When you find an item you'd like, click the Place Hold button next to the item on the right.
  4. Enter your library card and PIN number and specify the pickup branch from the pull down menu. Click Place Hold(s). You may place up to 15 holds at a time.
  5. The library will notify you by phone, e-mail or text when the items are available for pick-up.
  6. Please pick up your items within 7 days or notify the library that you cannot pick them up.

If you've searched the catalog and find that Charlotte County does not own the title you want, we may be able to obtain a copy for you as a purchase request or an interlibrary loan.

Purchase Request

The Recommend to Order feature allows patrons to suggest items to be added to our collection. Please submit this purchase request if you’re looking for:
  • Something that hasn’t been published yet
  • Something that was released in the last 6 months
  • An item that’s missing from a series we own
  • Something that you think would be widely enjoyed by our patrons

To submit a purchase request, visit our Library Catalog page and click on Send a Request at the top. Then choose Recommend to Order from the dropdown menu.

Interlibrary Loan

Interlibrary Loan (ILL) is a library service that allows library users to borrow materials not owned by the Charlotte County Library System. If we don’t own the item you’re looking for, and it doesn’t meet the Recommend to Order criteria above, please submit an interlibrary loan request instead. The library will attempt to obtain these materials for you by borrowing them from other libraries throughout Florida and the United States.

Placing a request

Any Charlotte County cardholder in good standing may request items through interlibrary loan, including reciprocal borrowers and nonresident cardholders.

First check to see if the item is in our catalog. If we don’t own it, we’ll need the title, item type, your library card number, and the branch where you’d like to pick it up.

Ask any staff member for assistance with placing an ILL request, or you may submit a request through our Library Catalog page with the Send a Request tool.

Materials available for request

Requests can be made for books, articles, audiobooks, movies, and more. Libraries are often willing to copy relevant pages of their non-circulating items, such as genealogy materials and textbooks.

EBooks, other digital media, and items that are less than one year old are best obtained through a Purchase Request, outlined above.

Fees

This service is free to our patrons, even if we borrow the item from a library in another state. Rarely, a library may charge a fee to borrow specialized research materials. We'll always ask for your authorization if that's the case. 

Picking up your interlibrary loan

Interlibrary loan items usually take between 2 and 8 weeks to arrive. You will be notified when the item is available for pickup. Since interlibrary loans don’t belong to our library, we take special care with them. Items are kept behind the circulation desk at your library branch. Ask a circulation staff member to help you check out.

If for any reason your request cannot be filled, we will let you know. If you need to check the status of your request, contact us at interlibraryloan@charlottecountyfl.gov.

Returning your interlibrary loan

The due date of an interlibrary loan item is determined by the lending library. It will be printed on the sticker attached to the item when you pick it up. This sticker must remain on the item while it is in your possession.

When you’re done, please return the item to a staff member. ILL items should not be placed in any book drop. They should never be written on, highlighted, or otherwise altered.

Renewals

Since renewals must be approved by the lending library, ILL items will not be automatically renewed. Patrons may request a renewal 7 days before the due date. Contact the ILL department at interlibraryloan@charlottecountyfl.gov or 941.613.3208 to request a renewal. We’ll get in touch with the lending library and let you know once the renewal has been approved.

If the item cannot be renewed, patrons are responsible for returning the item on time. Overdue ILL items accrue fines at a rate of $0.25/day. If you're not finished with the item, just let us know, and we can request a new copy from a different library.

Lost or damaged interlibrary loan items

Borrowers are responsible for returning all interlibrary loan items. You will be charged for any lost or damaged materials as determined by the lending library.

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