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Contact Utilities
Utilities Department > Contact Utilities

Emergency 24/7

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll free 800.524.3494 if out of the area.
We have a 24/7 response service.

Customer Service Hours

Phone calls and walk-in payment hours: 8:30 a.m. to 4:45 p.m. Monday through Friday
Utilities Administration Office: 8 a.m. to 5 p.m. Monday through Friday
East Port Environmental Campus
25550 Harbor View Road, Suite 1
Port Charlotte, FL 33980
Phone: 941.764.4300
TDD:    941.764.4535
Fax:     941.764.4557
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Mailing address:
Utilities Department
P.O. Box 516000
Punta Gorda, FL 33951-6000


Main Office
Phone:  941.764.4300 Option 3 
Fax:      941.764.4319
Residential and Commercial Availabilities and Locates: 941.764.4300 Option 3
For general engineering questions and availabilities:
For status of engineering projects in the design and review process:
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Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.