HeartShip funds are administered by the County’s Human Services Department, in cooperation with the County's Utilities Department Customer Service area. Human Services certifies a recipients need and qualification to receive assistance. The Clerk of the Circuit Court provides the financial oversight for all County funds.
Qualifying Utility Customers
To be eligible for HeartShip assistance, the recipient must:
be a customer in the Charlotte County Utilities service area
have received an Urgent Notice for disconnection of service or
have been disconnected for non-payment of their resident utility bill
provide documentation of what caused an emergency situation that was beyond the household’s control
not exceed 150% of the federal poverty income guidelines
only one person per household may qualify
HeartShip assistance may be granted to eligible households only once over the course of five years.
Maximum household limit for assistance is $90.
Assistance is provided on a first-come, first-served basis.