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Call 811 from anywhere in Florida two full business days before digging. Tell the operator where you're planning to dig, what type of work you will be doing, and your affected local utility companies will be notified about your intent to dig. In a couple of days, they'll send a locator to mark the approximate location of underground lines, pipes and cables in your yard, so you'll know what's below - and be able to dig safely.
Utilities Department
To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community. We are proud of the wide range of exceptional services that we provide our customers 24 hours a day, 7 days a week, all 365 days a year! Call 941.764.4300 or contact us.
  • Billing & Payment ServicesPay & View Your Utility Bill | Enroll | Account Search | Rates | Understanding Your Utility Bill | Financial Assistance
  • Utilities CustomersGetting Started | Residential & Commercial | Water & Sewer Availability
  • Emergency Utility NoticesService Alerts | Boil Water Notices | Hydrant Flushings
  • Utilities ProjectsCurrent Projects | East & West Spring Lake Wastewater Expansion Project | Planning Stage Projects | Completed Projects
  • Sewer Master PlanGoals | Resources | Partners | Outreach | Timeline
  • Conservation & OutreachWater Quality | Water Conservation | Water Restrictions | Reclaimed Water | Presentations | Awards | Reports
​Utilities Administration Office
East Port Environmental Campus
25550 Harbor View Road, Unit 1
Port Charlotte, FL 33980
Monday through Friday: 8 a.m. to 5 p.m.
Phone calls and walk-in payment hours: 8:30 a.m. to 4:45 p.m. Monday through Friday

Phone: 941.764.4300
TDD: 941.764.4535
Fax: 941.764.4557
Email: CCUsupport@CharlotteCountyFL.gov 
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Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.