STEP 1: If a licensed contractor - per FS 558.004, a letter must be sent via certified mail to the contractor giving them Notice of the nature of the complaint and giving them opportunity to repair. Without this step Community Development will be unable to process the complaint. Once the letter has been sent proceed to STEP 2.
If unlicensed - proceed directly to STEP 2.
STEP 2: Print and complete the Uniform Complaint Form below. File this with Community Development along with the following applicable supporting documents:
- If a licensed contractor - copy of the letter to the contractor describing violations and giving them opportunity to repair along with the green card showing this was sent.
- Copy of the signed contract with the contractor or unlicensed entity.
- Proof of all payments to the contractor (copies of checks, receipts, etc.)
- Any other applicable documentation, pictures or communications.