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Utilities Department New Service Advisory
Effective Date: 8/22/2017
Category: Utilities Department
Notice Content

S E R V I C E   A D V I S O R Y

Utilities Department Requests Longer Lead Times for New Service 

CHARLOTTE COUNTY, Fla. (Aug. 22, 2017) – The Charlotte County Utilities Department (Utilities) is facing a significant increase in service requests due to new home construction, development and property sales. Given current staffing levels, Utilities is requesting customer assistance through earlier payment and longer lead time to complete these new service requests in a timely manner. 

New service requests are scheduled upon receipt of payment. Service connections will not be added to our work queue until payment is received.  

Please consider these lead times for new water and sewer connections as of August 2017: 
  • Existing Service(s) – If the meter box already exists at the property and fees have been paid, Utilities can usually finalize potable water service within two to three business days. 
  • New Service(s) – An availability report must be submitted as part of the building permit application.  If service is considered available and fees have been paid, please allow a minimum of two to three months for a new installation of water or sewer (includes service line and/or meter box and meter). Please contact us to pay for service as soon as the building plans are approved. 
  • New Service(s) with Line Extension – If the availability report requires a line extension and fees have been paid, please allow a minimum of three months, or longer depending on proximity to central services and other factors.
Additional guidelines and links: 
  • Check the proximity to existing lines on our Interactive Utilities Map. Note that the map of existing lines does not reflect new projects currently under construction or in design. 
  • To proceed with an availability request, fill out and submit this Availability Request Form
  • Learn more about the Sewer Master Plan development. 
  • Understand guidelines for connecting to water and sewer
Special Note: Learn more about the increased distribution/collection fee effective Oct. 1, 2017. Fees paid prior to Oct. 1 will be honored even if service is installed at a later date. 

Distribution/Collection Fee​​Water or Irrigation​Sewer
​Effective 5/1/2017​$1,290​$740
Effective 10/1/2017​​$2,090​$1,455
Effective 10/1/2018​​$2,940​$2,910

For information contact Administrative.Assistants@CharlotteCountyFL.gov or call 941.764.4300 x 3.

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