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18500 Murdock Circle
Port Charlotte, FL 33948

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Help Paying Bills

COVID-19 Financial Assistance

Rental and utility assistance

The Department of Children and Families (DCF) is offering rental and utility help through the Emergency Rental Assistance (ERA) program to households adversely affected by COVID-19.  To learn more and apply, visit or call DCF at 833.493.0594.

Mortgage and utility assistance

Charlotte County Human Services may be able to offer mortgage and utility assistance to households adversely affected by COVID-19.  Follow instructions below to access the Fastrack Program application. 

Emergency Broadband Benefit (EBB)

The Emergency Broadband Benefit (EBB) is a new federal program that provides a $50 monthly discount on internet service to qualifying low-income households.  To learn more and sign up, visit or call the EBB helpline at 833.511.0311.  Instructions for filing a paper application can be found in the Frequently Asked Questions (FAQ).

Fastrack Program

The Charlotte County Human Services Fastrack Program is currently not available due to year-end close-out.  On-line applications will be available again October 2021.  If your utilities are disconnected, you have received a 3-day or 14-day eviction notice, or you are in need of other financial assistance or supports, contact 941.833.6500 Monday through Friday, 8:00 am to 5:00 pm.  

Due to the resurgence of COVID-19, our offices are open by appointment only until further notice.

Additional Information

No money, cash, or checks will be requested or accepted from applicants or clients for services of any kind.  If an employee asks for money, report this to the agency Executive Director or Department Head.

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