Fastrack Program
Charlotte County has transitioned to a new online application platform for electric bill assistance. Your household may qualify for assistance, please reveiw the below steps. If your utilities are disconnected, you have a final/urgent notice, or have received and eviction/foreclosure notice, contact 941.833.6500 Monday through Friday, 8 a.m. to 5 p.m. A documented financial crisis is required for rent or mortgage assistance.
If you are a Charlotte County resident affected by Hurricanes Helene or Milton please visit www.coadfl.org for possible assistance with financial or home repair support. Review the household criteria before applying.
Step 1: Gather your documents, as they will be required for program assistance
- Proof of Charlotte County Address (driver license, state ID, lease, vehicle registration, voter registration card)
- Valid Picture ID (not expired) of all household members 18 or older
- Birth Certificates of all children in the household 17 or younger
- Social Security Cards of all household members
- Proof of citizenship (applicant must be U.S. citizen or legal alien
- Proof of income received within the last 30 days for all household members (Paystubs, Social Security Benefit Letter, Pension, Child Support, TANF, Unemployment)
- Current food stamp benefit letter (if applicable)
- Most recent utility bill
- If asking for rent or mortgage, there must be a documented crisis, (eviction/foreclosure notice, loss of employment, unexpected expense, etc.); applicants must provide a valid lease and W-9 or current mortgage statement
- Additional documents may be required upon review of your application
Applications MUST include all required documents. Please do not submit multiple applications.
Step 2: Complete the Fastrack application online
Set ample time aside: completing your Fastrack application online, may take up to 30 minutes. Be patient. If you run into any problems while completing the application or are unable to complete a Fastrack application online, call 941.833.6500 for assistance Monday through Friday, 8 a.m. to 5 p.m.
Step 3: Be patient and wait to be contacted
Once your Fastrack application is completed, someone from the Human Services team will review your application and reach out to you by phone or email to complete the application and screening process. It’s important that your contact information is correct on the application, applications not completed within 10 calendar days will be denied.
- Household Member Income Declaration
- Statement of Child Support
- Household Management
- Utility Permission
- W-9 for Landlord
No money, cash, or checks will be requested or accepted from applicants or clients for services of any kind. If an employee asks for money, report this to the agency Executive Director or Department Head.