Utilities Department

Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community.

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.

Regular customer service phone hours: 8:30 a.m. to 4:45 p.m. Monday–Friday (except holidays).

Utilities customer payment center is open at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m., to 4 p.m. (except holidays).

View the draft Design Compliance Standards and Cross-Connection Control and Backflow Prevention Manual.

Resources

Utility Map Book

Publications

Utilities Annual Report 2023

Potable Water Master Plan

Sewer Master Plan

Reclaim Master Plan

Department Staff

Dave Watson Utilities Director

Public Relations Manager - Caroline Wannall

Caroline Wannall Public Relations Manager

Engineering Services Manager - Bruce Bullert

Bruce Bullert Engineering Services Manager

Ken Stecher Operations Manager

Operations Supervisor - Denise Caruthers

Denise Caruthers Operations Supervisor

Jeremy Frost Operations Manager

Department News

Rescission of Boil Water Notice in Effect Dec. 12 – Entire Burnt Store Service Area

Dec. 12, 2024 11:56 am

The Charlotte County Utilities Department has rescinded a precautionary boil water notice for the entire Burnt Store service area due to required repairs to the Burnt Store Water Treatment Plant.