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941.743.1200
18500 Murdock Circle
Port Charlotte, FL 33948

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Utilities Department

APWA Accreditation

Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community.

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.

Regular customer service phone hours: 8:30 a.m. to 4:30 p.m. MondayFriday (except holidays).

Utilities customer payment center is open at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m. to 4 p.m. (except holidays).

Draft Compliance Cross-Connection Control Backflow Manual

Department News

New Utilities Department Payment Center Location March 9

New Utilities Department Payment Center Location March 9

Feb. 19, 2026 1:21 pm

Starting Monday, March 9, the Utilities Department will serve customer walk-ins at Promenades Mall.

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New Watering Schedule

New Watering Schedule

Feb. 15, 2026 9:44 pm

In an effort to better conserve water during the Southwest Florida Water Management District’s water shortage restriction, residents are asked to observe a new watering day schedule.

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Rescission of Boil Water Notice in Effect Feb. 11 – Dorchester Area

Rescission of Boil Water Notice in Effect Feb. 11 – Dorchester Area

Feb. 11, 2026 8:47 am

A precautionary boil water notice has been rescinded for customers between Dorchester and Yorkshire streets south of Bachmann Boulevard and north of Quesada Avenue.

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