Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community. We are proud of the wide range of exceptional services that we provide our customers 24 hours a day, 7 days a week, all 365 days a year!
If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll free 800.524.3494 if out of the area. We have a 24/7 response service.
Regular customer service phone hours: 8:30 a.m. to 4:45 p.m. Monday through Friday
Due to the coronavirus outbreak:
- Water and wastewater shutoffs and late fees resumed on July 6, 2021.
- Customer Support is available at 941.764.4300 or CCUSupport@CharlotteCountyFL.gov.