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941.743.1200
18500 Murdock Circle
Port Charlotte, FL 33948

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Utilities Department

APWA Accreditation

Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community.

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.

Regular customer service phone hours: 8:30 a.m. to 4:45 p.m. MondayFriday (except holidays).

Utilities customer payment center is open at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m., to 4 p.m. (except holidays).

View the draft Design Compliance Standards and Cross-Connection Control and Backflow Prevention Manual.

Department News

Rescission of Boil Water Notice in Effect Dec. 12 – Entire Burnt Store Service Area News Image

Rescission of Boil Water Notice in Effect Dec. 12 – Entire Burnt Store Service Area

Dec. 12, 2024 11:56 am

The Charlotte County Utilities Department has rescinded a precautionary boil water notice for the entire Burnt Store service area due to required repairs to the Burnt Store Water Treatment Plant.

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Utilities Department Customer Service Phones Closed Dec. 13

Utilities Department Customer Service Phones Closed Dec. 13

Dec. 6, 2024 11:38 am

The Utilities Department customer service phones will be closed from 1 p.m. to 5 p.m., Friday, Dec. 13, for staff training.

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County Opens Permitting Site in Englewood for Residential Storm-Related Permits

County Opens Permitting Site in Englewood for Residential Storm-Related Permits

Oct. 23, 2024 8:18 am

The Charlotte County Community Development Department has opened a pop-up permitting site at the Mac V. Horton West County Annex, located at 6868 San Casa Drive, Englewood. This location will assist homeowners and contractors with residential storm-related permits.

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