Thank you for using Charlotte County Emergency Services. On behalf of the emergency personnel who treated you please accept our best wishes for a speedy recovery from your illness or injury.
Our department provides this web page as a resource for answering frequently asked questions and providing the necessary documentation for records requests regarding EMS Billing Services.
Obtaining A Copy of an EMS Report
To obtain a copy of an EMS report, a Protected Health Information Release and Affidavit must be completed and submitted to the Charlotte County Fire & EMS Billing Division.
This form may be notarized or accompanied by a valid photo ID. Completed forms can be faxed or mailed to the below address:
Charlotte County Fire & EMS Headquarters
26571 Airport Road, Punta Gorda, FL 33982
Charlotte County does not charge patients obtaining their own medical records. For other outside requests, as per Florida State Statute 456.057, Rule 64B8-10.003, we charge $1.00 per page up to 25 pages and $0.25 per page after that.
Paying an EMS Bill
We are unable to take credit card information over the phone.
Payments can be made online as follows:
- For dates of service prior to 10/1/21 use: AmbulanceBilling.com
- For dates of service after 10/1/21 use: CCFEMS.PayAmbulance.com
Payments may also be made by check or money order payable to Charlotte County Fire & EMS and mailed to:
Charlotte County Fire & EMS
PO Box 409335
Atlanta, GA 30384
If you have an ambulance bill that is in collections, need to make a payment arrangement or have any additional questions regarding an ambulance bill, please contact:
Senior EMS Insurance Specialist Jill Turner
EMS Billing Specialist Janet Lemesis