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941.743.1200
18500 Murdock Circle
Port Charlotte, FL 33948

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Utilities Department

APWA Accreditation

Mission: To provide safe, reliable drinking water, reclaimed water and wastewater service for the enrichment of the community.

If you have a water or sewer emergency, please call us day or night at 941.764.4300 or toll-free 800.524.3494 if out of the area. We have a 24/7 response service.

Regular customer service phone hours: 8:30 a.m. to 4:45 p.m. MondayFriday (except holidays). During August, hours are adjusted to 8:30 a.m. to 4:30 p.m.

Utilities customer payment center is open at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m. to 4 p.m. (except holidays).

View the draft Design Compliance Standards and Cross-Connection Control and Backflow Prevention Manual.

Department News

Utilities Department Customer Service Phones

Utilities Department Customer Service Phones

Aug. 13, 2025 11:02 am

The Charlotte County Utilities Department customer service phone line is experiencing a technical issue.

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Traffic Advisory - Melbourne Street Lane Closure News Image

Traffic Advisory - Melbourne Street Lane Closure

July 30, 2025 12:20 pm

The southbound lane on Melbourne Street from Farnam Street to Shady Lane will be closed 7 a.m. to 4:30 p.m. Monday, Aug. 4 to Friday, Aug. 22. 

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Avoid Utility Bill Payment Scams

Avoid Utility Bill Payment Scams

July 30, 2025 10:27 am

The Charlotte County Utilities Department cautions customers of phone calls from individuals falsely claiming to represent the department.

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Delivering Exceptional Service

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